Frequently Asked Questions
Everything you need to know about shopping with Dijon.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How can I return an item?
We offer a 30-day return policy. Simply visit our returns portal with your order number and email address to start the process.
Are your products covered by a warranty?
Yes, all Dijon products come with a one-year limited warranty against manufacturing defects from the date of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for your convenience.
Can I track my order in real-time?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on the destination country.